Last Updated: September 15, 2026
We can't wait to send a little piece of the reef your way!
Order Processing
Coral Reef Crew orders are typically processed and shipped within 2–3 business days after an order is placed.
Business days do not include weekends or U.S. federal holidays.
During holidays, new product launches, promotions, or periods of unusually high order volume, processing may take slightly longer.
U.S. Shipping
Coral Reef Crew currently ships throughout the United States.
Our standard flat-rate shipping charge is $6.99 for U.S. orders, unless another shipping rate or promotion is displayed during checkout.
The shipping charge shown at checkout is the final applicable shipping rate for your order.
Tracking
When your order ships, you will receive shipping confirmation and tracking information using the contact information provided with your order.
Please allow time for the shipping carrier to update tracking information after your package has been picked up.
Delivery Times
Our normal 2–3 business day timeframe refers to order processing before shipment, not the carrier's delivery time.
Actual delivery times after shipment depend on the destination, shipping carrier, weather, holidays, and other circumstances outside Coral Reef Crew's control.
Any estimated delivery date provided at checkout or by a shipping carrier is an estimate and is not guaranteed unless expressly stated otherwise.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact info@thecoralreefcrew.com as quickly as possible.
We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delays can occasionally occur that are outside our control.
If your tracking information shows an unusual delay or you believe your package may be lost, please contact us at info@thecoralreefcrew.com and we'll help you determine the next steps.
Damaged Orders
If your order arrives damaged, please contact info@thecoralreefcrew.com within 7 days of delivery.
Include your order number and photos of the damaged item and packaging when possible.
If an item was damaged during delivery, we'll work with you to make it right.
Questions About Your Order?
Coral Reef Crew
Email: info@thecoralreefcrew.com
Website: thecoralreefcrew.com
Thank you for supporting our small business!
Building Character One Ocean Adventure at a Time.
